Welcome to our platform's information page about cookies. This document has been prepared to explain to visitors and registered users how we use digital tracking techniques to optimize website functionality and ensure security.
What are cookies and their purpose
Cookies are small data packets, usually in the form of text files, stored by your web browser on your device's hard drive or memory. We use these means to recognize you on a subsequent visit, to check how smoothly our pages load, and to enable a personalized, efficient session.
Categories of technologies
To provide you with a transparent overview, we have divided the files we can place into specific purposes.
Strictly necessary files
These elements are indispensable for the core functions of our system. For example, they ensure that you can log in securely, initiate transactions, and that your account remains protected from unauthorized access. Without these trackers, the platform cannot function correctly. For this reason, you cannot disable them through our systems.
Performance and analytical tracking
We want to continuously learn how the interface performs. Analytical scripts collect aggregated, anonymous statistics about visited sections and any error messages. This information helps our developers identify bottlenecks and improve overall loading speed.
Functional settings
To enhance your user experience, functional trackers remember the choices you have made in the past. This includes, for example, your preferred language or display settings, so you do not have to reconfigure these parameters with each visit.
Advertising and targeting purposes
If you have explicitly consented to this, we and our partners may use targeted cookies. These collect information about your interests to show you more relevant offers. If you disable this category, you will still see advertisements, but they will be random and no longer tailored to your personal profile.
Adjust consent and preferences
Upon your first access to our environment, you saw a notification window where you could determine which non-essential categories you accept. You retain full control. Via the 'Manage Preferences' button at the bottom of our homepage, you can review or withdraw your initial choices at any time.
Management via your internet browser
In addition to our internal management tools, most modern web browsers offer you the functionality to rigorously clear all locally stored files and block future placement. Please consult your browser's help menu for this. Please note that blocking all technologies may result in you no longer having access to certain secure parts of our services.
Involvement of third parties
We work with external specialists for matters such as payment processing and customer service software. These trusted third parties may place their own trackers when using their specific modules on our platform. The policy regarding these specific files is managed by the respective suppliers.
Review of this document
As technological standards and legal frameworks in Netherlands change regularly, we will occasionally have to update this policy. The adjustments take effect immediately as soon as this page is published. We recommend that you check this overview periodically.